Our Amazing Team of Advisors
From extensive upfront advice to on-the-ground troubleshooting, you can expect exceptional service from us at every step. Our dedicated travel consultants have been managing trips end-to-end with care and attention for a minimum of 20 years each, giving you a trusted and experienced adviser at all times. We only offer thoroughly researched experiences and partner with our customers every step of the way, making all aspects of your trip seamless and easy.
Michelle Alcorn
The most rewarding part of my job is helping to make a dream holiday become a reality. I love sharing my own travel experiences with clients to inspire them to travel to a range of destinations. I am an intergenerational expert helping families plan holidays and create dreams, reunions and most importantly making sure that all ages can have fun.
Countries visited: Australia, Austria, Belgium, Cuba, Fiji, France, Germany, Greece, Hungary, India, Indonesia, Malaysia, Morocco, Netherlands, New Caledonia, New Zealand, Russia, Singapore, Slovakia, South Africa, Tanzania, Thailand, Tahiti, Turkey, UAE, UK, USA, Vanuatu, Vietnam.
Lidia Brown
The most rewarding part of my job is working with clients creating bespoke itineraries and turning their dreams into reality. If I were to give you some travel advise, it is about enjoying every minute and taking it all in! Embrace each moment as it may lead you to breathtaking and memorable experiences.
Countries I have visited: USA, Canada, Italy, Germany, UK, Austria, France, Spain, Netherlands, Turkey, China, Hong Kong, Singapore, Sri Lanka, India, Dubai, Tonga, Samoa, Cook Islands, New Zealand, Malaysia, Thailand, Fiji, New Caledonia, Vanuatu, Bali, Vietnam
Naomi Wheeler
With a deep love for travel and an eye for detail, I specialise in curating personalised journeys that reflect each client’s unique style and aspirations. My approach is all about understanding what makes a trip special for you—whether it’s the thrill of discovering new places, diving into a destination’s rich culture, or trying incredible local cuisines. My favourite part of this role is building genuine connections with my clients.
Countries I have visited:
Spain, Greece, Germany, Poland, Sweden, Denmark, England, Australia, New Zealand, Egypt, Vietnam, Cambodia, Japan
Tracy River
The most rewarding part of my job is creating holidays where dreams are fulfilled. I am fully invested when helping clients plan, especially when it comes to exotic destinations. I am very lucky as a few of my clients really stretch the boundaries and I have sent clients all over the world, even to the Ivory Coast. It is wonderful to see pictures of places that I had no idea were so beautiful.
Countries visited: Australia, Austria, Belgium, Borneo, China, Czech Republic, Egypt, Fiji, France, Germany, Greece, Hungary, Indonesia, Ireland, Italy, Jordan, Laos, Malaysia, Netherlands, New Zealand, Singapore, Sri Lanka, Syria, Switzerland, Thailand, Turkey, UAE, UK, USA.
Louise Carroll
Travel for me is about much more than ticking destinations off a list—it’s about connection, discovery, and growth. I am passionate about crafting journeys that immerse travellers in the culture, history, and heart of a place, while championing sustainable and mindful travel. Whether it’s uncovering hidden gems off the beaten track or creating moments that broaden horizons, my goal is to inspire meaningful travel experiences that leave lasting impressions.
Countries I have visited: New Zealand, Egypt, Maldives, India, Singapore, Vietnam, Thailand, Borneo (Sabah), Brunei, Bali, Hong Kong, Japan, Cambodia, South Africa, Eswatini (Swaziland), Lesotho, Zimbabwe, Botswana, Morocco, UK (England, Scotland), France, Italy, Spain, Germany, Greece, Austria, Finland, Canada, USA , New Caledonia, Fiji, China, Slovakia, Hungary
Cassandra Newbold
Travel is my passion, and I’ve explored over 30 countries, living, working, or studying in five. I love turning travel dreams into seamless, unforgettable experiences. With a special interest in solo, sustainable, cultural, and wildlife travel, I’m here to craft journeys that inspire. When I’m not planning trips, you’ll find me reading, cooking, running, or dreaming of my next adventure!
Countries I have visited: Cambodia, Thailand, Laos, Vietnam, Hong Kong, China, Macau, Mongolia, Brunei, Indonesia, Malaysia, Singapore, Taiwan, Japan, India, Sri Lanka, Russia, Poland, Denmark, Sweden, Finland, Germany, Netherlands, Belgium, France, UK, Austria, Switzerland, Hungary, New Zealand, Canada, USA, South Africa, Peru, United Arab Emirates
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We always have YOU in mind
With 24-hour support available for our traveling customers, and access to our concierge-style My Travel Itinerary app, we aim to make your trip as seamless as possible. We developed My Travel Itinerary to give you one central location for everything, from detailed itineraries and flight check-ins to travel recommendations and offline-accessible maps. Should you need extra assistance, our team can be reached here 24/7, it’s all part of our commitment to be there for you every step of the way.
Beautiful destinations are important, but we know they’re only part of what makes your holiday exceptional. Specialising in tailor-made experiences, we want your trip to be just right, and we’ll work with you to make your itinerary perfect. Leaving no stone unturned, we ensure every tour operator we partner with is of the highest standard, and we only work with experienced, engaging tour guides. For your security and safety, all our tour partners have embedded hygiene and safety practices.
Offering consistent, reliable and up to date communication on changing travel conditions and breaking news, our team places your health and safety above all else. We’ve developed an extensive digital safety information hub to help you make informed decisions about where to travel, plus advice for navigating uncertainty. We appreciate the extra concerns at this time and have put comprehensive measures in place allowing you to relax and enjoy your holiday.
Transparency is one of our core values and you can expect this from us at all times. We promise to have your best interests at heart, offer flexibility wherever possible, and be transparent about our terms and conditions. For peace of mind, we operate under strict Trust Bank Accounting regulations, so you can be sure you’re protected.